Optimization of the Subject Users Service in Mobile Internet Environment on the Library WeChat Public Service Platform
https://doi.org/10.20913/1815-3186-2019-1-95-98
Abstract
The article thoroughly analyzes the use of WeChat public service platform in libraries and puts forward strategic ways for the development of users service by optimizing the orientation on individualized, open and interactive, specialized and integrated users service on definite subjects (SUS), and analyzes its optimization strategies connected with relationship, vitality and the quality. According to the analysis results, the author concludes that the optimization of SUS in mobile Internet environment should be based on the optimized service model of mobile service terminal platform, so as to realize the deepening of the function of SUS and the diversification of service forms.
About the Author
L. Zhang
Library of Dalian University of Foreign Languages
China
China
Dalian, Liaoning 11604
References
1. 微信公众平台升级9 大高级接口功能解读_百度经验. http://jingyan.baidu.com/article/e75aca85aabc13142edac688.html
2. Chen H., Zhu Ya. The ways of mobile information service of university library. Library Work and Study, 2013, 1, 39–42.
3. Xiao J., Huang L. Research on information service mode of the library based on WECHAT. Journal of Modern Information, 2013, 6, 55–57.
4. Wang J. [et al.]. Research on the micro-marketing of mobile information services in university libraries un-der the new media environment. Library Construction, 2013, 10, 45–49.
5. Zhao L. J. The open and sharing mobile information service mode of university library. Library Work and Study, 2013, 1, 35–38.
6. Kong Yu. [et al.]. Research of library mobile information service based on Weixin public account. Journal of Intelligence, 2013, 9, 167–170, 198.
7. Chu J. Perception and elaboration of embedded services by subject librarians. Library & Information Studies, 2012, 9, 1–8.
8. Li X., Li J. Accurate orientation of subject service objectives and accurate marketing of subject service. Researches on library Science, 2013, 9, 79–81.
9. Li Ch., Cui J., Chen Ch. Studies in the key tech¬nology of the big data knowledge service platform con-struction. Information and Documentation Services, 2013, 2, 29–34.
Review
For citations:
Zhang L. Optimization of the Subject Users Service in Mobile Internet Environment on the Library WeChat Public Service Platform. Bibliosphere. 2019;(1):95-98. https://doi.org/10.20913/1815-3186-2019-1-95-98
Views:
501
Email this article 